If you have questions about our international experiences, School Houses or work placements, please get in touch. We are happy to guide you before, during and after the experience.

How to contact us

Email: info@work-related-learning.com

Please send us your enquiry by email, including the information we need to identify you and understand your needs. This is the best way to contact us for longer or more detailed enquiries.

We normally reply within 48 working hours.

While you wait, you may browse the website: you will find a complete overview of all pages and clear explanations of how our programmes work.

Request a phone call

If you prefer to be contacted by phone, please indicate this clearly in your message.

UK: +4402034322230, +447754166849
Italy: +393755089403 (also on WhatsApp)

If you would like us to call you back, send us a message (also via email or WhatsApp) and specify:

• your phone number,
• your preferred days and times over the next few days.

We will schedule a dedicated call accordingly.

Call-back hours (GMT): Monday, Wednesday and Friday, 8:00 to 12:00.

If you are available at other working hours, please let us know and we will do our best to accommodate.

Messaging response times

Messages sent via email or WhatsApp are handled with the same response times.

• WhatsApp is recommended for short, practical questions.
• Email is recommended for longer or more detailed enquiries.

Assistance and availability

The office hours listed above refer to commercial, administrative and technical assistance.

In case of emergencies during an ongoing experience, 24/7 assistance is guaranteed, both:

• remotely,
• on site, whenever needed.

This applies to all registered students and participants.

Who should contact us?

You are welcome to contact us if you are:

• a parent or student considering an international experience,
• a school or teacher interested in partnerships,
• a host family wishing to become a School House,
• a company or organisation offering unpaid work experience.

Please tell us in your message which of these applies to you so we can respond efficiently.

Related pages: More info · For high schools · Become a School House · Offer work experience

Wish to get in touch with a School House or workplace?

Registered users may use our internal messaging system.

Safely and in compliance with privacy laws, you may message all the people involved in your experience, including:

• School House hosts,
• Work Tutors and Human Resources,
• parents and School Tutors,
• underage students (where applicable).

Messaging is available only after a student or parent has begun the process. You can find your messages with School Houses and workplaces, and incoming emails from us, in your Messages.

Emergency contacts

For safety and security reasons, full emergency contact details are provided exclusively to students and their families before departure.

If you are already registered and enrolled and need to access emergency procedures, please visit our "Emergency Procedures and contacts" page (you must be logged in and enrolled for this link to work).

Registered office

Learn in a FLASH Ltd
20–22 Wenlock Road
London, N1 7GU
United Kingdom

This is a registered office address and not a hosting location.

About FAQs and support tools

We are currently developing dedicated AI-powered assistants to support:

• parents and students,
• School Houses and Work Tutors.

For this reason, we prefer to keep this page focused on direct contact and personalised support, rather than a static FAQ section.